Knowledge Base

The easiest way to transport wastewater is by gravity. Sewer lines are built to follow a natural downhill slope. This allows wastewater to flow through pipes until reaching a lift station, which can then pump it uphill towards the treatment plant. The property owner is responsible for the sewer line from the house to where it connects to the sewer main in the street (in some instances there may be exceptions to this).

Here's some tips to keep your pipes clear and avoid blockages that cause back-ups.

• Only flush the 3 P's - pee, poop, and (toilet) paper.
• Ensure only water goes down your drains. Compost or throw away excess food scraps and try to avoid using the garbage disposal.
• Let fats, oils, and grease (FOG) cool before scraping them into the trash. When these go down the drain, they cool inside pipes and build up over time!